What is the meaning of content?

Ok, so I’ll be the first to admit words and phrases like ‘content’ and ‘content marketing’ are becoming overused. Every one claims to be doing it, but very few people really understand what all that fancy lingo means and, more importantly, how to use it properly to get the desired results.

I’m here to run you through some of the more common terms, from buyer personas to visual content.

Buyer Personas

Buyer personas are fictitious characters that represent an accurate snap shot of your target audience. Knowing your audience, and understanding their needs is key to the success of any content marketing campaign. Take the time to identify whom you are targeting and develop your content ideas from there.

Calls-to-Action

Remember this term, as this is a vital addition to your content marketing. This little button (or link, or whatever you choose to use) is the key to converting site traffic into leads. It’s generally displayed in the form of a “download now” or “click here” action button, but this little beauty doesn’t always need to be focused on lead generation. It can also be a link to social media, or an external link or an email. Whatever you choose, just make sure it’s relevant to the content piece.

E-books

What’s an e-book I hear you ask? Well, the best way to describe an e-book is an extended piece of content that explains a topic in more depth. The blog posts you write should be short snippets about different aspects of one topic. Think of your blog posts as individual chapters in a novel, and the e-book is the novel. It’s combining everything into one detailed piece of content that educates and inspires the reader.

Editorial Calendar

Every content strategy should be accompanied by en editorial calendar. This is your planner and the road map for all content creation. It will help you develop your ‘story’ and put together the topics you wish to cover – and of course which buyer personas the content is targeting.

Keywords

Basically a keyword is something a user types into a search engine to find information about a particular topic. Content marketers should understand which keywords their target audience favours, and front-load them across the content they produce. All this should also tie in with your SEO campaign to get the most bang for your buck.

Newsjacking

This is a tricky one that not many people really understand. Simply put, Newsjacking is a practice of making the most out of recent and highly popular news. I don’t’ mean report on the fact that Kim Kardashian broke the Internet with her nude photoshoot. No – that’s going to be covered a lot anyway, and really… who cares! I’m talking about putting your own spin on it. So, for example if you are a social media agency, talk about how this impacted Instagram or what that means for brands.

Remember that all your content should be useful to YOUR target audience. Oh and if you are quick enough to capitalise on popular news, Google will reward you and bump the ranking of your story.

Visual Content

With so many words and our limited attention span, visual content is fast becoming the cool kid on the block. Here, I’m referring to images, infographics and videos, which are crucial to capturing the attention of the time poor consumer, and really get them to engage with your brand.

I hope this was helpful and gave you a deeper insight into the powerful world of content marketing.

If you have more questions or need some compelling words, get in touch with us at [email protected].

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Is your startup ready to launch? Probably not.

You’ve got two engineers, a cool co-working space, a product in the works, angel funding, and a registered company name. Congrats! You’ve done a bunch of productive stuff, but it’s not enough to introduce your company to the world.

There are several fundamental steps you need to do before consulting a PR agency for the launch of your product or service. There is a common misalignment in a startup’s timeline, where the founder feels they need to get media attention for their half developed idea first, then raise more funding to complete the world’s greatest product.

Sorry friends, it’s the other way around – you need to develop a working prototype before letting your freak flag fly in the media – otherwise you’ll spend a lot of cheddar building a product with features nobody needs.

Some startups tend to think first about how they can scale their idea before they have a working product. But let’s say you spend $200 on Facebook ads, get some downloads – but your app is buggy, or has a three second loading time – that’s an automatic uninstall. Figure out first if it can be used and sold before spending tons of cash on it.

There’s only one chance to launch, so before calling up a PR company and selecting the fillings of your mini sandwiches for media, make sure you have the following, in this order.

1x solid MVP

The MVP (minimum viable product) is a working product with core features, let’s say version 1.0 of your product that lets you gain insight as to whether the world actually needs it. There’s no purpose in spending your savings building the Uber App if you don’t develop a functional “driver”  account that makes you scale the adoption among drivers.

20 x friends

Well, they could just be colleagues or neighbours – individuals who will not blast you on social media if the product is buggy. You need at least 20 people who are using the MVP and are willing to give you feedback. Here you need to ask, do people love it? Do they need it? Will this gain traction? Will they trash if after five uses? You need to build a product that can gain traction before scaling.

Feedback

It’s better to do repairs or a pivot BEFORE you launch than after you launch. A company that has an identity crisis doesn’t look good to the media. Once you have some local users, this is the opportunity to do some A/B testing, improve on the UX, and even at this early stage you still have resources to pivot if you realise no one needs blue tooth dog collars. Now ask, is it going to be scalable?

[Spoiler alert Silicon Valley S3]: You don’t want to end up like Richard when Jack Barker’s cuts up Pied Piper to make it easier to sell via the ‘Conjoined Triangles of Success’ to make it more profitable.

10x pieces of good content

Let’s say you’ve launched early and the media are flooding to your Facebook page. But umm, there isn’t anything on here except 1 post from your mom that says ‘I’m proud of you!’ Have someone create content on your company website just to show that you are truly interested in the issue you’re solving.

5 x brand ambassadors

We don’t mean the tanned and toned Instagram influencer who holds ANYTHING for $500 a post, we mean a real human being who truly LOVES your idea and product. If you have social friends who are ranting and raving with one another about your idea, then it brings some legitimacy to your product. An enthusiastic brand ambassador is worth more than any advertisement at this point.

1x small community

Once you have some people who love your product or service, it’s enough to start a community. This can just be a minimum of ten people who are talking about your dope product online. Successful startups have kicked off because there was a community around an already existing common issue: ‘Jon realised he couldn’t get meatloaf online, ‘til he met Peter and Jim who also wanted to digitise the meatloaf industry’.

People might not know they need your specific product, but if they meet other people who love it, they might realise they have been missing your product their whole life.

Always remember to start small, very very small. Do that small thing very well and invest in making it better for your fans. Only then can you grow and improve. This will reduce the amount of money wasted on building and selling a product that nobody wants.

Get in touch with us at [email protected].

This article was first published in Tech in Asia on 11th May 2016

Your brand sucks: Part 1

This feature is part of a regular series”Getting frank with Joe” giving you a brutally frank, yet realistic look at the business world.

Look, I get it. You’ve worked your arse off building your business – you deliver a product or service you are proud of. The market is simply waiting for something like this and a massive increase in sales is just around the corner simply because you have nailed it. Right? Wrong.

When you fail to communicate your brand, you will not achieve the success you aspire to and – most likely – will crash and burn. I’m not about to give you a step-by-step guide on how to do that but I will give you a few pointers to keep in mind.

  • Your business is not unique

I’m a simple guy; I love the idea that a person can deliver an exceptional product and it will become a success. But unfortunately those times are no longer here, if they ever existed.

Sure, there is the odd exception, but when you do come across those rare cases, there is a specific purpose and strategy behind it. Think of those cool bars with a secret entrance and no obvious branding. They didn’t get popular simply because they make a good cocktail, there is a specific strategy behind their success. This can be a mix of PR, word of mouth and social media. I’ve seen amazing businesses go under because they wanted to be underground or aloof, without understanding how to effectively communicate.

It’s not just lifestyle either. Whether you are in construction, B2B technology or whatever, if your target market doesn’t know you exist, can’t relate to you, or they don’t easily understand your key values, then you are not building the long-term relationships that is  needed to scale your business.  

  • Take a look in the mirror

All founders need to take a good, hard look at themselves before getting too involved with branding at a creative level for both planning and execution. Supply the vision and ethos that will guide the strategy, but if you lack the skills, understanding, or even interest to get involved, then please don’t.

I’ve seen all sorts of approaches towards brand strategy and communications, where the CEO doesn’t have any experience or know what they are doing. If they recognise they lack in the area, they are often fine. The others, less so.

mutant-startup-brand

In one meeting, I met the CEO of a tech company that had successfully raised millions in funding. It was an amazing platform and should have done really well in the market since they launched 18 months earlier. Yet here they were looking for desperate last ditch measures to get sales, so they could raise more funding just to survive.

I asked the CEO about his marketing and branding strategy. There was none. He even told me he hates doing “that sort of stuff”, yet he was the one in charge of executing it. Unsurprisingly, the marketing efforts fails, and then the CEO decides it doesn’t work.

With millions of dollars and over a year of operations, this company had built itself a large global team, yet not one person outside of the CEO had a role that involved giving thought on how to actually get the product in front of paying users, or how to build the brand or to scale it (beyond tech requirements).

So there you have it! Stay tuned for the second instalment to my branding series where i’ll guide you on how turn failure into success.

In the meantime, drop me a note at [email protected] if you could use a hand promoting your new idea.

Missed the first Getting frank with Joe instalment? Check it out here.

 

The Words Way – Sourcing quality content for your business

The content you create says a lot about your business. It provides your readers with insight into your knowledge, expertise and offering, and is a great marketing tool that helps prospective customers decide whether they want to do business with you.

Content works to:

  1. Demonstrate your expertise
  2. Solve problems or pain points
  3. Build your brand’s credibility
  4. Helps with your SEO and Google rankings
  5. Develop lead generation

Content is ubiquitous

Essentially, anything you write and share with your audience falls under the content umbrella. From the material posted on your website, to the marketing collateral you hand out, through to your social media, and company blog – that’s all content.

However, the way the content is written, presented and distributed will determine its level of penetration and ultimately success for your business. The words you write can leave a lasting impression on the reader, so make it work for your business.

Have a point of view

It always helps to have a fresh perspective on the material that is produced for your company. If you are writing the same messages over and over again, chances are it may start to become repetitive and won’t be as sharp and witty as it should be.

Keep in mind that the needs of your target audience are forever changing, and your writing style will need to adapt accordingly. If, for example, you are trying to target a new market, the content will be relevant to the local audience – a single global piece just won’t cut the mustard.

Stick with a reliable agency

That’s what we do at Words! Our team of content specialists will transform your content into something that’s sharp, to the point and appeals to your target audience – no matter where they are based or what interests they have.

Our team will write any piece of content that you need, including blogs, articles, website content, press releases, marketing copy, through to white papers, ebooks and social media content. We can even draft your next winning awards application or help create an eye-catching infographic that’s sure to turn heads and generate engagement.

Below is our easy 5-step ordering process.

Screen Shot 2016-05-05 at 10.45.26 am

 

Simply upload a brief and voila! you’re now on your way to great content.

 

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If you have any questions, please don’t hesitate to get in touch with us on [email protected], and we look forward to writing for you soon.

 

Content yoga: How to stretch your content into multiple posts

You have heard it over and over again. Content marketing is the next big thing in marketing communications. You have bought the Kool Aid, you have started drinking it.

You have established a content development process that is both consistent and committed. Various internal stakeholders are coming with you with ideas, or even better, written pieces of content that are exactly to your requirements. The website blog is being updated once a week. Now what?

It’s time to get the most out of the content that you have painstakingly developed. Here are some tips on how can you make your content go further so that it reaches your intended target audience.

  • Check with your PR agency if the content is pitchable

With shrinking newsrooms, publications are more open to taking in op-eds or contributions these days. Having your original content published in a business or industry news portal definitely gives your brand a boost in credibility. Publications usually have some strict requirements though – the brand cannot be mentioned in the piece other than the byline, the content usually has to be on a wider industry trend rather than a specific product and usually the piece has to be published first only on their site. You can of course, then use the content on your own website after a specific period of time. Take note of the advice your agency gives you and make a call on whether you would like to go down this route.

  • Get the content linked

Content on LinkedIn is getting a lot of traction these days. If you need to raise the profile of a certain executive (e.g. the new Asia MD), you may want to consider posting the content on a regular basis using LinkedIn Pulse, with their approval of course.

A repurposed article on LinkedIn pulse could help to build your executive’s credibility as an industry thought leader and also steer people to becoming more aware of your brand. As a bonus, LinkedIn Pulse enjoys a high search quality rating on Google which means the content will be included in search results.

Updating a senior executive’s page on their behalf also encourages them to be more hands-on in the content – it’s their reputation after all. This means you will also get more ideas on content topics and they are also more likely to share their personal industry observations. This is a win-win for both, your content is more authentic and they boost their own profile.

  • Make it shareable

Summarise each section of your blog post or break it down into tips. You can then use these bite-sized pieces to post on Facebook or Twitter on a daily basis as part of a multi-part series. Remember that you have to keep the post to 140 characters for Twitter – which probably will come up to no more than 1 sentence. For Facebook you have more flexibility on the word count but try not to go over 250 characters (Posts with less than 250 characters receive 60% more engagement). Also, don’t forget to add an image and link the content back to your website to drive traffic.

On that note, while having Twitter and Facebook is great – it may not be necessary to have both. Check our post on choosing the right social media channel to see which is right for you. https://mutant.com.sg/less-is-more-4-tips-to-choosing-the-right-social-media-channel/

  • Reach out to new people

Since you are posting on social media already, why not promote selected posts on Twitter, LinkedIn and/or Facebook? Promoting a post is a good way for more people to see your content and reach out to new audiences through targeting.

Promoted posts can boost traffic to your web page and also gives you some rich data analytics so that you can figure out which channels are most effective for your brand. The best thing about promoted posts these days, is that it is fairly affordable – you can promote a post for as much or as little budget as you want.

  • Communicate to employees

Your employees are your most important assets. They are the face of the company and they are the ones that deal with your customers. A great piece of content can inspire employees and align ideas. Summarise your article into a teaser and use it in your latest newsletter. Encourage engagement, ask them their point of view on the topic and as always, link the article back to the website to boost traffic.

  • Play around with formats

While a blog post is the most immediate way to get content out, do explore other formats that may work better with your target audience. Be it an infographic, video, slideshare or audio file – explore the various formats from time to time and use your website analytics to check on how much traction you are getting.

If you need help maximising your existing content or need help setting up a winning content development marketing strategy, please get in touch with us at [email protected].

3 steps to creating targeted content that sells

Understanding your consumer, their journey and purchase process is and should be the backbone of any content marketing strategy. The material we produce needs to help a buyer with their purchase decisions and address certain pain points.

It should educate and inspire as well as provide helpful tools to steer the buyer’s decision toward a specific product or service that you are offering. If it doesn’t, then the content serves absolutely no purpose and becomes a huge waste of your time and resources.

As well as to educate, your content needs to generate a sense of trust and show the reader that you understand what they need and know how to solve their problems. It should never be a sales pitch.

To understand your consumer means to follow their journey from the awareness stage right through to purchase (and beyond), and a content marketing strategy helps to attract those prospects and convert them to customers. It’s about producing targeted content, always keeping the buyer’s interests in mind, and with so much consumer and industry information available to us online, there is simply no excuse for poor content.

The move to digital has made content marketing one of the most effective marketing tools out there. The most important and fail-proof factor is to thoroughly understand your target audience and address something they cannot solve or are struggling with. This is the key to success.

If you have appeal, gain their trust, satisfy a need and delight them in the process, you could be on your way to converting a prospect to a customer and producing targeted content doesn’t have to be hard. Here’s a simple guide to get you thinking:

1 – Start with market research

Thoroughly research your industry, your audience and their behaviour patterns. What do people need and what are they struggling with? How do they buy?

Consider the buyer journey and start thinking about the sort of information they would require. This is the first step to developing great content that is targeted with purpose.

2 – Develop a buyer persona

Once you’ve done the research, you should by now be able to identify who your prospects are. Now it’s time to develop a few buyer personas.

According to Hubspot a buyer persona represents a semi-fictional version of your ideal customer. Consider their demographic information (i.e job title, role, responsibilities company, industry and budget) and their behavioural traits, such as their concerns, goals and motivating factors. Write it all down with as much detail as possible.

Developing these personas will immensely help with creating engaging content ideas and will help you structure a great content campaign.

3 – Your prospects matter…all the time

The buyer journey should not stop at the market research stage. Combine the buyer journey with the buyer personas that you have created. Always think about the prospect when producing any sort of content. You should ideally create a content series that covers topics relevant to their purchase journey – it’s not supposed to be a direct sales pitch.

For example, if you have started a fitness business focusing on body transformations, your content needs to work through all the elements that prospects should consider on their health and wellness journey. Talk about diet changes, foods that promote weight loss, what to eat/not to eat before and after a workout, simple lifestyle changes and include some success case studies. In a non-intrusive way you want to educate your customer and show how your services can help them achieve their fitness goals.

Now it’s your turn. Start creating some awesome content!

If you need help creating a winning content marketing strategy, please get in-touch with us at [email protected].

 

Why you need to hire a cross-functional PR and content agency

As PR and content professionals, we’re no longer just writing releases and making calls, we’re producing videos, directing photoshoots, filming vines, writing literature, overseeing design work, and some of us need to breakdance. Okay one of us.

Public relations is one of the fastest moving industries, and that’s mainly due to how much digital has changed the way audiences perceive brands. Likewise, content marketing has been the advertising industry’s hot new potato for the past few years and we have to learn a new skill every quarter.

In order for agencies to keep up with the demands of our clients, we need to be agile and perform roles outside of our departmental silos. At Mutant we have a small team, but we are also flexible ninjas at adapting to new roles. Three of the skill requirements for working with us is 1) flexible 2) digitally savvy 3) parkour.

When hearing pitches from agencies, pay attention to how big their team is. Is it a huge agency where they’re passing clients to juniors down the line? Do you know your main point of contact and content producers? Get to know the roles of each member you’re working with and their skillset.

If you’re not hiring an agency, but want to have a cross functional team, it’s not easy. But it is achievable with some guidelines. It takes a lot of planning, structure, patience, and snacks to get everyone on the same page. Here are some tips on how to build your own cross-functional team.

  • Clearly defined roles: To avoid the “that’s not my job” culture, make sure everyone in the team has a clearly defined job description with expectations of crossover duties. This can avoid any work left incomplete, or tasks ignored. With explicit roles, team members will know exactly what is expected of them, and they’re just not dropping in and out of the conversation and getting involved as they please. I.e. “The content manager is responsible for all video strategy, but contributes 3x weekly social posts.”
  • Set standards: Learning on-the-go is fun, but you can save hours if you spend one day training a newbie on what “done” actually looks like. When everyone has more than one role, there can be some heavy inconsistencies.
  • Creative brainstorms: Getting stuck in your own silo means you’re recycling the same ideas over and over. Once a week, sit down to share some creative ideas across the entire team to see them through (in our case, everyone does PR and content ideas).

This means getting ideas from all departments, because nowadays, data teams could be offering PR teams some killer insight, likewise content professionals might know all the buzzwords that the sales team need to close those deals.

  • Set limits: One of the biggest downfalls of cross-functional teams is work being put on one person. Deadlines for specific deliverables should be set. To set realistic deadlines that get done, don’t overload work on to one person.
  • Be resourceful: We don’t mean re-using post-it notes. Be resourceful with your staff. Not everyone is hired to do the job that they’re meant to do. One benefit of having a cross-functional team is to be able to allocate resources properly. If you see a flailing staff member, give them the option to move onto another project that they might be better at.
  • Have several accountable leaders: With some staff members grinding out the details, it’s hard to see the project as a whole. The trend towards cross-functional teams means we’re losing that old-school hierarchy mentality that inhibits pro-active and creative staff. That being said it’s important to share leadership functions and make sure each project has a different team leader that’s accountable for seeing the project end to end.
  • Training sessions Not everyone will walk into a role knowing how to do multiple jobs. Team training sessions are valuable for staff members to step in if someone is sick or away. A monthly training session on photoshop, content, press releases, pitching to the entire team is essential.

If you can’t change your team or hire staff to be agile, hire an agency that’s able to adapt to new changes in the media landscape.

To find out more about one of the quickest moving teams in the industry write to us at [email protected].

 

5 signs your business should invest in a content marketing agency

There are a multitude of large and small businesses that think they know best when it comes to content marketing. How hard can it be? A blog here, a social media post there and you’re done! Right?

I hate to break it to you, but this couldn’t be further from the truth.

Put simply, content marketing is a strategic marketing approach that relies on the regular creation and distribution of quality content to a specific audience. The aim is to ultimately turn prospects into customers. Read more about what content marketing means here.

An effective content marketing strategy takes time and commitment and everything needs to be written with purpose. It not only yields powerful results, but also becomes extremely cost effective.

There is no point in writing one blog, adding it to your website and then hoping it will automatically translate into sales. It sadly doesn’t work that way. How will people see your content?

With that being said, here are some early signs that should prompt you to consider using a content marketing agency to help you get organised and on track:

  • Lack of regular, quality content

Think about how often you produce content.
Is it once a month? Once a quarter? Or whenever you have a chance to?

Whilst it’s not necessary to create content every single day, a solid content strategy requires consistency and commitment. Creating regular content allows brands to build thought leadership in their area of expertise, create trust and promote engagement with their target audiences – which is more likely to lead to a sale.

  • No visible SEO results

Without relevant and regular content, your SEO efforts may be wasted. Google evaluates how often you update your website with fresh content. It also ranks the quality of the content as well as the length. You can read more about this here.

Another thing to consider is how well the content is tailored to your chosen keywords. Content creation isn’t just about putting some words on a page about a certain topic. You do need to write for your target audience but also for SEO. Fall too deep to one side and you will be penalised on the other, so it’s essential to strike a healthy balance between crafty and engaging content and writing for SEO.

  • Your conversions are suffering

 Writing relevant content that addresses your target audience and their needs is so important. Identify and create a buyer persona that would need your product or service. Who is this person? (i.e Marketing Mary, 35 years old) What is their role? (ie Marketing Manager for an SME) What do they wish to achieve? (Brand awareness, sales etc.) Then look at identifying their pain points and how you can help solve them.

A content marketing agency can be useful to help structure your strategy and make suggestions about why your efforts have not been successful. They will create new ideas and avenues for you to explore.

  • Little to no engagement across your social media

Social media can be an amazing avenue to promote your content and directly engage with your target audience. Using social media helps drive traffic to your website as you are providing your followers with a preview of what they can expect to see if they click a specific link.

If you are doing this already and it’s not working, think about the quality and relevance of the content that you are producing and posting. Always remember that one size doesn’t fit all on social media. Each platform has a different audience, and therefore the language, tone and delivery needs to be tailored every time.

A content marketing agency will pull together a strategic content and social media strategy and create relevant and engaging content that can be used across multiple platforms.

  • Your brand lacks credibility

If you are a new business, it’s so critical early on to establish credibility in the market. A solid content marketing strategy enables your brand to educate prospects and instill their trust in your brand.

According to Hubspot’s 2015 State of Inbound Marketing report, the top two priorities for companies, regardless of size, are to a) increase the number of contacts/leads, and b) to convert contacts/leads to customers.

A successful content marketing strategy can help you achieve this.

Need help with your content? Drop a message to [email protected] 

CTA desingns

 

If you’d like to speak to us about effective content marketing for your business, feel free to get in touch at [email protected].

 

5 ways your brand will slay instagram

A picture may be worth a thousand words, but a caption will turn browsers into consumers. Captions are the opportunity to connect with your audience on a more personal level. You know your brand voice? This is the time for it to shine. An effective instagram caption can make the difference between a conversion or leave a post ignored. 

1. Find the right voice

Voice refers to the personality projected when writing a caption or interacting with other users. The trick to achieving the right tone is through establishing your target audience and coupled with the nature of your business. When in doubt, caption it as if you were writing it to a friend, but leave out short-lived instagram slang that expires faster than you can say “on fleek”

2016 Instagram terms that we predict will die quick painless death:

  • FAM
  • Squad
  • Savage
  • Bae

Tip: As of Apr 2016, ‘Snatched’ is the new ‘On fleek’

2. Stay consistent

If you’d take a look at the instagram accounts of big companies like General Electric, you’d notice that there is a strong consistency in how the photos are all professionally shot. More importantly, there is consistency in how the captions are crafted. In the case of GE, the Instagram is all about inspiring individuals and sharing their research with the world.

3. Be funny

Take a look – Hewlett Packard, Intel, and our personal favourite, Cisco, have the funniest Instagrams of all time. Did we mention they are also traditionally pretty boring companies?

Instagram is the one place where you can let your freak flag fly, no matter how serious your product is. Don’t take yourselves too seriously on this platform, show some brand personality.

4. Use hashtags

Hashtags are the perfect way to increase the odds of accidental discovery from users who may just be interested in what you have to say. Hashtags are especially useful for campaigns as they allow user-generated content to get aggregated all into one place.

But don’t over do hashtags. #Otherwise #you #will #look #outdated.

Click here to see the list of trending hashtags!


Red Bull loves to hashtag their photos and I must say, it’s done very tastefully and as a result of that, Red Bull’s account often gets discovered by chance.

5. Be engaging

Do you know why Instagram overtook Flickr as the world’s leading photo-sharing app?

Social skills.

Instagram isn’t just a chance to share photos, it’s a platform where you can ask a question and people can have engaging conversations (or arguments) about your photo. The caption space is an opportunity to open up the floor to ask your audience anything, or to have them ask you. There’s a reason why some photos have over 9000 comments. Start a conversation on your image today.

View this post on Instagram

Tag who you would share your Taco Bell with.

A post shared by Taco Bell (@tacobell) on


An effective Instagram account is all about having the right attitude, good humour, and a solid picture to go with it.

If you need help with your Instagram captions, let us help you create some magic. Drop a message to [email protected] 

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6 golden rules for effective content marketing

Producing content is dead easy. Producing content that converts, not so much.

Due to the sheer volume of thought leadership, blogs, videos and infographics floating around the internet, your audience’s expectations of what constitutes ‘good’ content has changed. Active digital audiences want more engaging, relevant, smarter, and faster content than ever before.

By taking the time to cater to the needs of your target viewer, you’ll hold their attention – and their loyalty.

Here are a few key things to keep in mind before posting up a flurry of blog posts:

1. Relevance: Does your article contain your company’s key messages? There has to be a connection between the brand and what you’re publishing. Let’s say you’re creating a hilarious corporate cat video and it gets lots of clicks. That’s great, but what’s the point if the viewer isn’t your target audience?

2. Purpose: Does your article or video add value to your audience and your business? What are they getting out of it and learning from you? Before producing anything, ask yourself what the business objective is for both your viewer and yourself. Does it improve someone’s business, lifestyle or even state of mind?

3. Engaging: Does it sound like you or does it sound like a cyborg? With such a crowded atmosphere online, an authoritative or friendly human voice is essential. Content nowadays should read or sound like a conversation, not a document or presentation.

4. Calls To Action: Draw your readers in with engaging language and tone, and always – always – include a Call To Action (CTA). This could be in the form of a downloadable resource at the end of a blog, or an invite to answer a question in the comments. Without this, your efforts are being wasted. It’s no longer enough to publish information that is just useful – you need people to engage with you and take an action that will provide value.

5. Contextual: Cross-device marketing is making headlines for a reason. Audiences are using different devices, sometimes all at once. Tailor the content for the platform. For example,  if you’re making long form video content make sure it’s on Youtube, and edit it down for Instagram and six-second Vines. Context is king!

6. Topical: Stay plugged in to what your audience is talking about by regularly checking the news and social media to monitor your audience’s most pressing issues. There are so many tools on the internet like Google Trends, Quora and Twitter. If something relates to your business, offer a position and get your audience talking about it.

The internet doesn’t need any more “Productivity tips from top CEOs”. We need to be making better, faster, smarter content for a better, faster, smarter audience.

So, how will you engage your readers? Let us help you. Contact us at [email protected].

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How to create content out of thin air

Brainstorming for blog ideas used to be easy, but now the content marketing universe is constantly updating and addressing every possible pain point out there.

There’s no doubt the industry needs these thought leadership pieces, lists and guides — the on-going dialogue is important, but the straightforward approach has been done to death. This provides a fantastic opportunity for content creators to take existing topics, turn them on their heads and make their peers go, ‘Hmm, I never thought of it that way’.

Here are some ways to get brand new blog topics for your content calendar, without stepping too far from your comfort zone.

1. Listen in on social media. Social media is overflowing with chatter, so put it to use and elaborate on hot topics.

  • Twitter is a nearly ungated community bubbling over with thoughts, opinions and rants that are just waiting to be blogged about. In your settings create a ‘list’ for industry leaders to block out noise and check daily for interesting opinions about ones relevant to your industry.
  • Quora is literally a website full of questions that real industry people need answered. On the left column under ‘Feed’ type in keywords relevant to your industry. Or just click on your keyword and see what comes up, i.e. Search, ‘What are the best marketing strategies that startups could learn and execute?’
  • Facebook is where the internet lives. Do you know of a particularly loud page? Have a look through different forums in relevant communities and see if there are any issues you can put to rest in your blog post.

2. Tune in on pain points. Make the most out of the internal meeting conversations that turn one hour meetings into two hour meetings. While different departments are duking it out on whether training should be mandatory, or whether the biz dev budget should go to schmoozing after hours, take notes. Right in the comfort of your Monday Morning Meeting is a gold mine of pain points that are probably shared with other members of the industry.

3. Search through white papers. Alright, if you’re like me you cheat and look at the summary for highlights. Research reports are a pool of interesting data on your topic. Pluck out a positive statistic that really stands out about your region, industry, or department and share with your audience what you think the causes are or what conclusions can be made from this behaviour.

4. Invite someone unexpected. A guest post always brings a breath of fresh air to any content calendar. Ask people in different positions to write guest blog posts about positions they don’t work with day to day. i.e. ask a CEO to write about the importance of customer service while on cold calls, or interview a CMO about what he looks for in an agency (then, email me the answer :))

5. Go outside. As a last resort, step outside of the office. Creativity needs space. Why do you think the Louvre is so big? All creatives need to declutter their head. Taking a 15 minute walk outside of your office will allow you to further process information from an earlier conversation you had with your boss, a client, or colleague earlier in the day.

A fresh content idea doesn’t have to dip into the realm of the unknown. All it needs is a bit of creativity and thinking outside of the box.

Need help with your content? Drop a message to [email protected] 

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The Ultimate Cheat Sheet To Building A Powerful Media List

Behind every published news article, is a compelling media story and a PR pro’s powerful stash of press contacts. This stash comes in the form of a targeted list, consisting of the contact details of new editors and journalists.

Pulling a new list together for your business is no easy feat, and can take hours on end. With the availability of media database programmes, this task’s been made much simpler. These programmes however, often involve hefty fees.

To those who are feeling the pinch of investing in such programmes, this cheat sheet is made just for you.

Who do I want to read my news?

Building your own media target list is not rocket science, but it does require some thought. For starters, consider who your audience is, and the most relevant media outlets to best reach out to them.

Besides naming these publications, break the publications down into their individual sections – think the business section of a local newspaper, or the food section of a magazine. This will effectively narrow down the scope of your search, saving you a great deal of time.

Look into major newspapers and relevant magazines

Luckily for us, most newspaper journalists have their email addresses embedded alongside their news stories. If a writer touches on a topic or story you consider to be relevant for your business, take his or her email address down.

For the magazines, check out the foreword section. It will give you a quick overview of the magazine’s editorial team and the details of the various magazine section editors.

With this, you are well on your first step to building your targeted media list.

Get online and social

If you can’t seem to locate a particular journalist’s contact details within the print publications, tapping into the online counterparts of the news outlets can be helpful. If not, move on over to the journalist’s social media pages such as LinkedIn, Twitter or even blogs.

Along the way, you will probably even learn much more about the journalist – everything from their high school, the event they have just attended and a collection of past stories they’ve covered. This knowledge can come in handy as talking points when you are in touch with the journalist.

‘Make up’ the journalists’ email

If you pay enough attention to the email addresses of journalists from the same publication, you may begin to notice how the make up of their emails remain consistent across the board.

When necessary, play around with the journalist’s first and last name to try and “guess” his email address in context of the others in the same publication. If you have the journalist’s name right, chances are, you will get the email right as well.

For example: A journalist’s email in a certain publication could look something like [email protected], combining the journalist’s first and last name to create the email address.

Suppose you’re seeking the email of another journalist within the same publication or group, your guess would then reflect the above.

If still you still can’t locate a journalist…

Simply pick up the phone and get in touch with the editorial department of the various media outlet. When on the line, be clear with the purpose of your call and whom exactly you are after.

I’m sure these friendly folks will be more than glad to assist you.

Retain the list, keep it up-to-date

Getting your list ready is one of the stepping-stones to getting the word out about your business, but the work does not end there.

Due to the nature of the industry, journalists move around, and they do it fast. As such, you will need to be on top of these movements, ensuring that your media lists are always updated with the freshest press contacts, or risk having your news stories fall off the face of the earth.

Repeat the steps above over and again – including new contacts when you spot them, and removing contacts when their emails stop working.

Need assistance on maximising the reach of your press materials? Get in touch with us directly at [email protected].